FREQUENTLY  ASKED  QUESTIONS

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SKINCARE  (Sheka Rootzz)

 

Q1.Are your products safe for sensitive skin?

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A:Yes! Every product is made in small batches using organic, unrefined and mostly edible ingredients.I began

formulating for my daughter's eczema, so I focus on gentle skin-loving solutions that calm 

irritation and support skin healing.

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Q2.What makes your skincare products different from store-bought brands?

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A:My products are handcrafted with care and  passion, using sustainable and eco-friendly ingredients.

Unlike mass- produced skincare, I don't dilute with fillers or harsh chemicals. Each formulation is designed

 to solve a problem-whether it's dryness,irritation , uneven skin tone or aging.

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Q3. How should I store your oils and butters?

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A:Keep  them in a cool, dry place away from direct sunlight. Most products come in amber glass to protect

them from light.The products are natural , use clean dry hands or tools when applying to 

extend shelf life.

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Q4.Do you offer consultations or custom formulations?

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A:Yes! I offer mini skincare consultations where we discuss your unique skin needs. From there,

I can suggest the right products or create a bespoke formulation just for you.

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​​Q5.Which product helps with dark spots and uneven skin stone?

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A:The Rosehip Oil and Turmeric Soap Paste/Bar are powerful allies. Rosehip brightens and fade scares

, while Turmeric is anti-inflammatory and naturally evens out skin tone.

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Q6.What do you suggest for dry flaky skin?

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A:My Creamed Tamanu body butter with creamed Soy and Shea butter provide deep, long lasting

hydration.

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JEWELRY ( Extra Fashizz)

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Q7: What makes your jewelry different?

 

A:Each piece is handcrafted Afro-boho style using eco-friendly materials-semi-precious stones,wood,

wax cords and upcycled fabrics. No two pieces are exactly the same, making them wearable art.

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Q8: Can I request a custom piece?

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A:Absolutely!Many of my designs are inspired by customer requests. If you want something unique 

for yourself or as a gift, just reach out.

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FOOD & TEA ( Sheka Rootzz Kitchen )

 

Q.9: Do you really make everything yourself?

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A:Yes! From traditional Jamaican treats to wild crafted teas , everything is made with authenticity and with love.

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Q 10:  Are your teas caffeine free?

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A:All of my blends are naturally caffeine -free, made with herbs and flowers sourced  sustainably

or forage myself.They are crafted to support wellness and relaxation.

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SHIPPING

Q11. Do you ship outside of North Carolina?

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A:Absolutely! I ship across the United States. All orders are carefully packed using zero-waste packaging

 

 to protect your products and the planet.

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Question 12 :Can I bundle products from skincare ,jewelry and kitchen together?

A:Definitely!Extra Fashizz Mercantile is all about variety.Mix and match across brands in one order